Chargebacks
Card chargebacks
A chargeback is a card payment reversed by the cardholder’s bank, with the money and a fee taken back from the operator.
Formula
Chargeback cost = reversed amounts + chargeback fees
Example
12 chargebacks of €80 with a €25 fee each: €1,260. (invented numbers)
In IBO
Entered by Payments as a variable cost.
Last reviewed 30 Oct 2026.