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IBO · Guides · GGR vs NGR: what the difference means for your margin

GGR vs NGR: what the difference means for your margin

30 Oct 2026 · IBO — iGaming Back Office

GGR and NGR are the first two numbers of an online casino’s P&L, and the gap between them is often the first place margin disappears.

The two numbers

GGR, gross gaming revenue, is stakes minus winnings: what players lost to the games. NGR, net gaming revenue, is GGR after the deductions that come straight off it: bonuses converted to real money, gaming taxes and other deductions the operator counts there.

LineAmount
GGR€120,000
Bonus cost−€9,000
Gaming tax (5% of GGR)−€6,000
NGR€105,000

In this invented month, 12.5% of GGR never reaches NGR. Every later step of the P&L — payment costs, marketing, salaries — is paid from the €105,000, not from the €120,000.

What the gap tells you

How to plan it

Plan bonus cost and gaming tax as their own lines under NGR, not as one “deductions” number. Gaming tax follows GGR and the rate of each market; bonus cost follows the CRM plan. When the fact comes in, each line explains its share of the gap.

In IBO

NGR is the second step of the profit ladder. The lines of the Deduction level build it, plan and fact side by side, and the AI assistant’s Check my data flags a bonus cost that jumped against its plan.

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